Trueplay calibration impossible, why ?

  • 3 March 2021
  • 4 replies
  • 97 views

Hi,

Since one year, I cannot calibrate my 2 speakers Sonos One with my iPhone. The Sonos app tells me that there is extraneous noise even though there is none in my house. I deactivated the bluetooth, unplugged the refrigerator ... Nothing works! Can anybody help me ? Thank you !

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4 replies

Userlevel 7

Do you have a case on your phone? If so, have you tried TruePlay tuning with the case removed?

Yes I did it too ! 

Userlevel 7

Do you have another iOS device or one you could borrow from a friend or relative? You only need to perform TruePlay tuning once.

I’ll try but I don’t think the problem is with my phone...