sonos system not working after changing wifi from 2.4 to 5.

Forum|Forum|1 year ago
October 20, 2024
2 replies
58 views

JohanMA
Contributor I

Sonos used to work well, I started using it many years ago but the new app is very slow and I have to call support to get the system up and running.

Now I turned off the 2.4GHz network and tried to run sonos on 5GHz. Does not work so system is not working (again) since a week. The ‘wizards’ in the slow S2 app does not help and system can’t be found. I even tried downloading the old S1 app to get that running with the system, but it does not find any of the speakers.

I use Android (tried with 2 different phones) and Play 1, Play 3 as well as connect amp.

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+17

Pools-3015
Prodigy I
Forum|Forum|1 year ago
October 20, 2024

I just looked at your profile and you have components that need the 2.4Ghz channel to work correctly. You could try hardwiring one of your speakers to your router with a cable to see if that helps, but turning the 2.4 GHz radio back on will also work.