Hi @mal_1977,
The lines were closed for the past 2 days because they’re not open on Sundays, and Monday was a public holiday. The lines should be open today, so you should be able to get through.
On Tuesday I managed to get someone over the phone. Thanks for reminding, it’s a holiday over in Europe region
I’m glad you were able to get through. Thanks for following up
When calling from Singapore, I can't get pass the IVR system from mobile phone. Tried android and apple phones. My starhub Telco says that there is nothing wrong on their end.
I can only dial thru via land line