My roam on occasion just stops working for Airplay. Works fine when I try with my Move. I’ve rebooted my router and comes back then cuts out again. Noticed this a few times already, other times works just fine. Thoughts?
Answered
Sonos Roam Airplay cuts out
Best answer by James L.
Hi
Audio dropouts can be caused by a wide variety of issues. It would be rather difficult to accurately troubleshoot your issues with just that information alone. I suggest submitting a diagnostic report when the issues occur next and getting in touch with our customer care team. They have the tools at hand to be able to look deeper into the diagnostic and determine what’s causing the audio interruptions.
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+17Hi
Audio dropouts can be caused by a wide variety of issues. It would be rather difficult to accurately troubleshoot your issues with just that information alone. I suggest submitting a diagnostic report when the issues occur next and getting in touch with our customer care team. They have the tools at hand to be able to look deeper into the diagnostic and determine what’s causing the audio interruptions.
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James L. wrote:
Hi
Audio dropouts can be caused by a wide variety of issues. It would be rather difficult to accurately troubleshoot your issues with just that information alone. I suggest submitting a diagnostic report when the issues occur next and getting in touch with our customer care team. They have the tools at hand to be able to look deeper into the diagnostic and determine what’s causing the audio interruptions.
Thank you! Today’s airplay is working without issues. But I’ll submit a report if it happens again.
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