half of my sonos products have switched by themselveds to another wifi netwrok in my housr. how do i get everything back under the network that i want? i have sonos boost connected to router but half of my products arent even recoginiing it.
Answered
Sonos products connecting to a different WiFi
Best answer by ClausN
Sounds more like your your network has lost some of your Sonos and not Sonos switching to another network by themselves.
1: Power off all Sonos
2: Restart router
3: Wait until the router has fully restarted, before you power on Sonos one at a time, starting with the Boost.
4: Check in the app under “Settings-System-About my system” that all Sonos show as WM:0
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Sounds more like your your network has lost some of your Sonos and not Sonos switching to another network by themselves.
1: Power off all Sonos
2: Restart router
3: Wait until the router has fully restarted, before you power on Sonos one at a time, starting with the Boost.
4: Check in the app under “Settings-System-About my system” that all Sonos show as WM:0
On iOS or Android: From the Settings tab, tap System > Network > Networks. Select the WiFi network you'd like to remove, and tap Remove. Subsequently wait about 10 min, then go to 'Settings → System → About my Sonos System' and see if WM:0 is being displayed next to each unit.
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