Why does my Sonos port list as line in disconnected this has only happened since the app update it worked fine before. I checked on the community and there are people with a similar issue but my issue seems to linked to the app update as the issue didn’t exist before.
CP85
Question
sonos port line in disconnected
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I am experiencing the same issue. I did find a temporary workaround that worked — I went to another device where the app hadn’t been updated, and that app was able to connect to the line-in perfectly as normal. That’s obviously not sustainable (even if you’re able to do that), because at some point the older app will be forcibly updated, or will just stop being supported altogether.
The actual solution is that SONOS needs to fix it in the updated app.
Why does my Sonos port list as line in disconnected this has only happened since the app update it worked fine before. I checked on the community and there are people with a similar issue but my issue seems to linked to the app update as the issue didn’t exist before.
CP85
Same problem. Ever since I updated the app. My Sonos system worked fine before I updated. VERY FRUSTRATING!
I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
it usually means there’s an issue with the physical connection or configuration. Check that your audio cable is securely plugged in and in good condition, and ensure your source device is powered on and correctly set. Verify that the Sonos app is correctly configured for Line-In use, and make sure your system’s firmware is up-to-date. If these steps don’t resolve the issue, try restarting your devices or contact Sonos Support for further assistance.
I have the same issue, Line Out on my Sonos Amp showing as disconnected.
Have rebooted/reset, tested another lead etc - it’s a bug!
Has anyone reported this? Very frustrating….
Has anyone found a solution for this? I’ve had the issue for a few weeks now. The music still plays through the port to wired speakers but because the app thinks the line in is disconnected I have no control over the volume or ability to play the music on the Sonos speakers.
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