Sonos playing music by itself

  • 19 October 2020
  • 2 replies

  • Contributor I
  • 1 reply

I have a Sonos One and a Play:5 that I normally stream Apple Music to. Some mornings, but not every morning, the music is playing when we go downstairs. Our kids have previously streamed Spotify, but it is not active when this happens. I have submitted a diagnostic report (878087836). Is there a way that I can access this report? Any help appreciated.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Userlevel 7
Badge +22

Is it playing something from Apple Music or Spotify on these mornings?

Pretty sure it is Apple Music (wife has found it playing most mornings). Was hoping the report could tell me which device is sending the commands to play.