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Answered

Sonos Playbase won't setup room or airplay

  • December 5, 2021
  • 1 reply
  • 91 views

My sonos playbase stopped connecting via airplay. I tried resetting and setup fails at the step where the Playbase is added to a room, when setting up over wifi. On ethernet it sets up properly. Now it only works on ethernet and not wifi.

Best answer by ratty

The Playbase wireless may have failed. Wire by Ethernet, submit a diagnostic, note the confirmation number and call Sonos Support. 

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1 reply

ratty
  • Answer
  • December 5, 2021

The Playbase wireless may have failed. Wire by Ethernet, submit a diagnostic, note the confirmation number and call Sonos Support.