Skip to main content
Answered

Sonos One Stopped Connecting to Spotify

  • January 5, 2021
  • 2 replies
  • 203 views
K

I use Spotify between several devices. Usually, I can switch it seamlessly between my Sonos, TV, phone and computer. However, a few days ago, I can no longer connect it to the Sonos. It appears in my “Connect to a Device” list, but will not actually connect.

I’ve updated its firmware and tried unplugging it several times, but nothing seems to work.

Any fixes or advice?

Thanks!

Keith

Best answer by ClausN

Try this:

1: Power off all Sonos

2: Restart router

3: Wait until the router has fully restarted before you power on Sonos

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

C
  • ClausN
  • Answer
  • January 5, 2021

Try this:

1: Power off all Sonos

2: Restart router

3: Wait until the router has fully restarted before you power on Sonos

K
  • Keith Hn
  • Author
  • Contributor I
  • January 6, 2021

Hi again,

I tried this method twice and still have the same problem. I can play Spotify through the Sonos app, but not through Spotify. Also, I can play other profiles from my Premium Spotify account on the TV, but not my own for some reason.

Terms & ConditionsCookie settingsAccessibility statement