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Sonos ONE micro problem, no light, no use, no Alexa. PLEASE HELP!!

  • January 17, 2022
  • 3 replies
  • 155 views
J

I bought a couple of SONOS ONE to connect them to my beam so i get a surround system. I have connect them all toghether, however, by speakers SONOS ONE´s micro does not turn on in anyway, meaning that the only micro ON is the one from my BEAM. 

Because of this, i do not know whether my SONOS One´s micro works, i do not know if Alexa works on them etc…

I starting asking to myself that may be, if Beam is already using Alexe, maybe this blocks the Sonos Ones micro ?? 

I have tried to reset the speaker, uninstall the sonos skill in alexa…

can you please help ? i am going crazy with this issue.

Best answer by GuitarSuperstar

When the Ones are bonded to a Beam as surround speakers, this disables the microphones on the Ones.

The microphones will be disabled on voice-enabled products used as surround speakers with a voice-enabled Sonos home theater product.

https://support.sonos.com/s/article/4807?language=en_US

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3 replies

G

When the Ones are bonded to a Beam as surround speakers, this disables the microphones on the Ones.

The microphones will be disabled on voice-enabled products used as surround speakers with a voice-enabled Sonos home theater product.

https://support.sonos.com/s/article/4807?language=en_US

"Receive with simplicity everything that happens to you." - Rashi
    106rallye
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    • 106rallye
    • January 17, 2022

    So for use in a surround system Sonos One SL’s are the cheaper option: you do not pay for a microphone that is not used.

      J
      • javijax
      • Author
      • Contributor I
      • January 18, 2022

      Thanks a lot for the clarification.  I though that was the reason. 
      I basically bought the version ONE cause they were on discount at the same price of the One SL. That was the reason. Thanks !! 

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