Since the latest app update, my sonos one wont connect.
Have done a factory reset and have it connected to the route.
I had a mare getting my Play 1’s connected back to my Beam, all was working fine….grrr well done sonos.
Any ideas on the One?
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As you’ve already done a factory reset and still no joy setting it up when wired to the router, I would perhaps just contact Sonos Support and see what they say… you can contact/chat to them via this LINK
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.