I have a Sonos One that we use outdoors. The buttons no longer work and the display lights won’t turn on. It doesn’t respond to the wake word. However, it still appears in the app and can be used to play music from smartphones. I’ve gone into the Sonos app and the display lights and buttons are enabled. I’ve tried disabling them and enabling them again but they still don’t turn on. Any thoughts? Is it possible that it’s a hardware problem?
Answer
Sonos One Buttons and Lights not working
Best answer by Corry P
Hi
This could very well be a hardware problem - the Sonos One is not an outdoor speaker. It’s humidity resistant, but not water proof.
If
Finally, you could try a factory reset but if that doesn’t help then nothing will, I’m afraid, short of an out-of-warranty replacement.
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