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Sonos Offline

  • February 28, 2021
  • 1 reply
  • 33 views

The app Says my sonos one is offline when trying to connect with other device, have tried turning on and off any suggestions please

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1 reply

Ken_Griffiths

Does the Sonos One reappear in the App if you temporarily cable it to your router? If so, whilst it’s wired, check for Sonos updates and carefully re-enter your 2.4Ghz WiFi credentials in the Sonos App network settings and then see if it continues to work when you then remove the cable.