Skip to main content
Question

Sonos desktop app and Apple

  • September 21, 2026
  • 2 replies
  • 7 views
Forum|alt.badge.img+2

I have noticed two problems with Sonos and Apple lately.  These problems have been seen on a relatively new imac and a mac air.

 

The problems are:

  1.  open sonos from dock and it just sites. i got to finder and its not responding. close out and send report to apple.
  2. when it does open at times comes up with can’t find your system - check firewall. close out of sonos re-open immediately and no issues.

i do wonder if the two are related but unsure.  

2 replies

Airgetlam
  • Airgetlam
  • September 21, 2026

Seems odd, certainly. I’m not having this issue, but then 99% of my use is on iOS. I would certainly try a reproduction, and call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
  • kdowling
  • September 21, 2026

Hi ​@esko2953 

There was an update to the macOS desktop controller this past weekend that might fix that problem, if you don’t have it yet. Either select check for updates in the app (if you can get to it), or download the new version from the download page. Build 90.0-81181.

Download the Sonos app

Terms & ConditionsAccessibility statement