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Question

Sonos Connect suddenly won't stay connected


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  • Avid Contributor III
  • 23 replies

I’ve had my Connect Gen 2 running on my mesh (Deco) wifi for about 6 months without any major issues. 

In the last 2 weeks it suddenly won’t hold a connection to the wifi; at best it’ll start playing, then drop out within about 2 minutes, other times the app just won’t show the Connect as being available. My various Play:1s and Beam are all fine running on the same mesh wifi; and the wifi pods themselves haven’t moved. 

Both the Deco mesh app and the sonos app say the Connect has a strong wifi signal - SNR of about 50db. I’ve set up fixed IP addresses for each speaker through the router. I’ve updated the Sonos app (the new app really is awful). And I still can’t get this fixed. 

Any recommendations/ solutions much appreciated!

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