Skip to main content
Answered

Sonos Connect:Amp flashing amber/white

  • November 27, 2023
  • 4 replies
  • 257 views

I have a Sonos Connect:Amp that has been working great until recently. I have read through several similar posts in here and performed some troubleshooting, perhaps the most helpful to highlight is after reconnecting the amp to the app, the light is white. I have no speakers plugged into the amp and I attempt to play music to the amp and it immediately begins to flash white/amber. Any suggestions?

Best answer by Ken_Griffiths

Ah okay, In that case it maybe best to perhaps submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Ken_Griffiths

As it’s an Amp, see if this Sonos Support article will perhaps assist you to resolve the matter…

https://support.sonos.com/en-us/article/no-sound-from-amp-with-a-flashing-orange-and-white-light


  • Author
  • Contributor I
  • November 27, 2023

That’s the troubleshooting I followed that had me test without the speakers connected to the amp.


Ken_Griffiths

Ah okay, In that case it maybe best to perhaps submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.


  • Author
  • Contributor I
  • November 28, 2023

Thank you, good sir. I’ll get right on that. Much appreciated.