sonos Connect Amp cutting in and out

  • 6 November 2023
  • 5 replies
  • 70 views

 I have 2 Sonos connect amps that are both wired to my network switch via internet. Both amps cut out for 3-5 seconds at a time when streaming from Apple or Spotify. Any ideas as to what might be causing this?


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5 replies

Is this a new phenomenon? If so it could well be a simple IP address conflict. In that case just restart all your network devices.

No unfortunately this has been going on for a little over a year now. I don’t think it’s an IP issue at this point. 

Do the players cut out with all other sources, such as internet radio stations?

I haven’t tried that yet, but can attempt and report back. 

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Might be this issue https://en.community.sonos.com/components-and-architectural-228999/sonos-is-forcing-people-to-buy-new-hardware-as-they-ve-broken-the-connect-amp-and-they-refuse-to-fix-it-6888610/index3.html?postid=16698137#post16698137