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sonos Connect Amp cutting in and out

  • November 6, 2023
  • 5 replies
  • 98 views

 I have 2 Sonos connect amps that are both wired to my network switch via internet. Both amps cut out for 3-5 seconds at a time when streaming from Apple or Spotify. Any ideas as to what might be causing this?

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5 replies

ratty
  • November 6, 2023

Is this a new phenomenon? If so it could well be a simple IP address conflict. In that case just restart all your network devices.


  • Author
  • Contributor I
  • November 6, 2023

No unfortunately this has been going on for a little over a year now. I don’t think it’s an IP issue at this point. 


ratty
  • November 6, 2023

Do the players cut out with all other sources, such as internet radio stations?


  • Author
  • Contributor I
  • November 6, 2023

I haven’t tried that yet, but can attempt and report back. 


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  • Enthusiast II
  • January 3, 2024