Playing music, everything is fine, music suddenly stops, can’t connect. This happens about 3 times a month. There is nothing wrong with my wifi, speakers are all plugged in ok. The only way I can get things back is to dump my music and reload it. I have 20,000 songs so it takes forever. This is beyond annoying. If I had known I would have this much trouble I would have never bought $2000 worth of speakers.
Answered
Sonos can't connect. ALL. THE. TIME.
Best answer by Ken_Griffiths
elaineford wrote:
I think I better call Sonos tomorrow. I don’t know what SonosNet, channel width etc is… Yes I’ve had problems since the beginning. I’ve just put up with it.
This may assist you then…
Within 20 minutes of the reported audio dropout issue occurring, submit a Sonos diagnostic report from the ‘Settings/Support’ area of the Sonos App. Make a note of the reference generated, and when practicable, contact/chat to Sonos Support Staff about the matter via this LINK and see what they can suggest to resolve the matter.
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