It’s clear the direction of travel for the app is cloud check-ins before providing local services. Why else would we have to close - reopen the app constantly when in decent WiFi range?
as a customer of some duration at this point I have been debating whether I’ll add/upgrade and I’ve not pulled the trigger. Reasons?
I no longer trust Sonos. It’s been a long time since this mess of an app was pushed on us and it’s still architecturally not customer focused. It’s all about subscription future for investors.
there is no positive direction of progress now just a slow attempt to fix what was broke. Can’t change volume? Crash the app. Great. You know my mum used to be able to use this stuff. Now it’s a usability disaster, and that was your thing.
I have a medium sized install - but a significant cash value to me - and frankly it’s a year away from a pivot to another less proprietary co.
oh and the fact you offer sale % off greater than the reward % and attempt to default the basket to the lower % is sneaky and backhand
thanks for the memories guys
