Hi Experts,
We are going to use Sonos Amp for a Hotel. we connect AMP with RJ45 to FS S3400-24T4FP switch and run sonon s2 controller. The issue is that when we want to sign in to profile app say that “Network Problem Detected --- Check your intnernet connection and try again” but have a internet connection.
Another point is that, via Pc we can ping AMP and also find IP address of AMP in sonos app and our DHCP.
second point; we have Fortigate firewall but there is no any policy on it. I have tested AMP behind Fortigate but still issue persist.
Any help would be appreciated.
Best,
Ghasem