SONOS Amp dosent access to internet via FS sw

G

Hi Experts,

 

We are going to use Sonos Amp for a Hotel. we connect AMP with RJ45 to FS S3400-24T4FP switch and run sonon s2 controller. The issue is that when we want to sign in to profile app say that “Network Problem Detected --- Check your intnernet connection and try again” but have a internet connection. 

Another point is that, via Pc we can ping AMP and also find IP address of AMP in sonos app and our DHCP. 

second point; we have Fortigate firewall but there is no any policy on it. I have tested AMP behind Fortigate but still issue persist. 

 

Any help would be appreciated.

 

Best,

Ghasem 

 

 

 

 

 

 

 

 

 

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

G

Sw running config: 

SW_RDS_ETAGE3#show running-config
Building configuration...
Current configuration:
!
!version 2.2.0D build 88680
service timestamps log date
service timestamps debug date
!
!
hostname SW_RDS_ETAGE3
!!
spanning-tree mode rstp
!aaa authentication login default local
aaa authentication enable default none
aaa authorization exec default local

 

interface Null0
!
interface GigaEthernet0/1
!
interface GigaEthernet0/2
!
interface GigaEthernet0/3
!
interface GigaEthernet0/4
description Sonos
speed 100
storm-control multicast threshold 14384
!
interface GigaEthernet0/5


interface GigaEthernet0/28
!
interface VLAN1
ip address 172.16.x.x 255.255.255.0
no ip directed-broadcast
!
!
!
vlan 20
name WIFI_RDS_GUEST
!
vlan 100
name VOICE
!
vlan 101
name WIFI_APT101
!
vlan 102
name WIFI_APT102
!
vlan 201
name WIFI_APT201
!
vlan 202
name WIFI_APT202
!
vlan 301
name WIFI_APT301
!
vlan 302
name WIFI_APT302
!
vlan 401
name WIFI_APT401
!
vlan 402
name WIFI_APT402
!
vlan 501
name WIFI_LOFT_A
!
vlan 502
name WIFI_LOFT_B
!
vlan 1,20,100-102,201-202,301-302,401-402,501-502
!
!
ip igmp-snooping
ip igmp-snooping querier
!

!
ip exf
!
ipv6 exf
!
!
ip http language english
ip http server
!
!
!
!
ip sshd enable
!
time-zone tz 1 0
!
!
!!
SW_RDS_ETAGE3#

G

Sw running config: 

Terms & ConditionsCookie settings