I have several Sonos 1 Gen 2 throughout my apartment. All of them work fine except one. The sound is very tinny—no bass, sounds like it’s half volume or something. I’ve tried Airplay and other WiFi sound but it’s the same. I’ve reset the speaker. No change. What’s up? Bad speaker??
Question
Sonos 1 Gen 2 Sounds Tinny
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+16Hi
To help you with your concern, it would be best for you to continue working with us over the phone to expedite the process.
Our phone support team is closed on weekends. I strongly recommend contacting our Sonos Customer Care support team on Monday to further assist you on this by remotely connecting to your device to check what's going on and to provide the best option for you.
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