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Songs skipped, "Connection to Spotify was lost". Diagnostic included.

  • 22 June 2021
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C
Userlevel 4
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I’ve been getting a lot of songs skipped with “connection to spotify was lost” error messages. I have reset the Boost, but errors persist. Internet connection is strong and other services do not have this error. I recently added a Roam to my system. Diagnostic code is: 1216552902

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Best answer by Xander P 23 June 2021, 09:37

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1 reply

Xander P
Userlevel 6
Badge +15

Hi @conor, thanks for raising this with the Sonos Community!

From the diagnostic it looks like you’re being affected by a current issue with Spotify - our engineers are aware of and working on getting this resolved, however there’s no timeline to share for a fix right now.

As a workaround, you should be able to use Spotify Connect to play to Sonos directly from the Spotify app :)

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