I have an older amp that doesn’t show up in my account / profile. So I can’t use the upgrade program. How can I get this component into my account ?
Best answer by Airgetlam
View originalI have an older amp that doesn’t show up in my account / profile. So I can’t use the upgrade program. How can I get this component into my account ?
Best answer by Airgetlam
View originalHave you set up the Connect:Amp in the Sonos app using your Sonos account?
There are a few possibilities as to why it isn’t showing up, honestly. The easiest way to resolve that is to factory reset the device, then re-add it to your system. That will ensure that it shows up on your account.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.