I am getting SONOS repeating (skipping back) on Radioplayer: diagnostic 573682643.
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Userlevel 5
+16
Hi @HILLBELEY.
Thanks for reaching out, we’d be glad to help.
Upon checking the diagnostic report, it shows a transport error that indicates playback failure and symptoms indicative of interference has been detected on one or more Sonos components running on the Wifi. Commonly these issues come as a result of wireless interference and this article will help you reduce wireless interference around your Sonos products.
If the above advice was followed and the issue persists, please submit a new diagnostic report so I can check the system further and see if there’s anything else causing this issue.
Let us know how that goes.
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