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S1 app on iPhone not showing my Sonos devices

  • 12 October 2020
  • 7 replies
  • 475 views

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Hi all, s1 app on my son’s iphone not showing our sonos devices In the house WHILE all devices show on my S1 app on my iPhone without a problem. I even signed my son into my Sonos account 

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Best answer by Yuchen2020 13 October 2020, 22:01

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7 replies

Userlevel 7
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Is your son on the same wi-fi?

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Yes

Userlevel 7
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Is he on iOS 14 and has he given Sonos permission to detect devices on your network?

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Yes on iOS 14. How do we give Sonos permission?

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Just FYI he used to be able to control his zp100 in his room. This problem just occurred 

Userlevel 7
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Yes on iOS 14. How do we give Sonos permission?


Go to Settings / Sonos S1 and enable Local Network for the app.

Chances are good that this started happening after he upgraded to iOS 14.

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Thanks all for your input and help. It’s fixed now! 
 

go into your iPhone settings, click PRIVACY, allow Sonos network Access