Skip to main content
Answer

Recent update broke my system

  • July 8, 2021
  • 2 replies
  • 118 views
M
Forum|alt.badge.img+1

I noticed that my 2 plat ones in the bedroom were flashing last night at about 3.30am (mosquito kept  me up). This morning my surround setup of beam + 2 one SLs isn’t working. The beam is connected to the TV via HDMI and is OK, but the surrounds cannot even be seen by the app (Android & up to date). I have rebooted and reset everything - the app finds the surrounds with support>find missing products and adds them as a stereo pair, but when I try and add them as surround I get an error.

What can I do? Everything was fine yesterday - there were no power outages and my network & WiFi all work fine with various devices.

Best answer by markinspain

I have turned off, left and turned on again everything :) 

 

it’s working for now (without doing anything) - if it breaks again I’ll add to this thread

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

G

Have you tried unplugging your speakers from power for a couple of minutes and rebooting your router and phone? Is WiFi enabled on the Beam in the Sonos app?

"Receive with simplicity everything that happens to you." - Rashi
M
Forum|alt.badge.img+1
  • markinspain
  • Author
  • Contributor III
  • Answer
  • July 8, 2021

I have turned off, left and turned on again everything :) 

 

it’s working for now (without doing anything) - if it breaks again I’ll add to this thread

Terms & ConditionsCookie settingsAccessibility statement