Hi,
This morning my Sonos One speaker has started randomly making a “bing bong” sound for no reason. I made a diagnostic right after the last one as I read in a support thread that it might help: 862562709
I don’t recognise the sound at all, but I have only had my Sonos for a week now!
Do you use Alexa or Google Assistant? If not, disable the voice control or turn off the mic and see if that fixes it.
I use Alexa, I muted the mic this morning and just heard two more bing bongs a few minutes ago.
I just read somewhere that Alexa makes noises when there are delivery updates, I have a feeling it’s that noise, just need to find a way to confirm!
Say “Alexa, what are my notifications?”
I only had one notification, but had at least 8 bing bongs this morning. Does it keep happening until you acknowledge it?
I believe so. Have you had any “bing bongs” since?
You can adjust your notifications in the Alexa app under More > Settings > Notifications.
Wijays,
See if this perhaps fixes it..
In the Sonos App goto "Settings/Services & Voice/Amazon Alexa” select your Sonos “Room Name” and switch off "Wake Word Chime” and see if that switches off the ‘bing/bong’ you are regularly hearing.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.