Answered

Random bing bong sound

  • 3 January 2021
  • 7 replies
  • 1426 views
W

Hi,

 

This morning my Sonos One speaker has started randomly making a “bing bong” sound for no reason.  I made a diagnostic right after the last one as I read in a support thread that it might help: 862562709

 

I don’t recognise the sound at all, but I have only had my Sonos for a week now!

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Best answer by GuitarSuperstar 3 January 2021, 13:57

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7 replies

G
Userlevel 7

Do you use Alexa or Google Assistant? If not, disable the voice control or turn off the mic and see if that fixes it.

"Receive with simplicity everything that happens to you." - Rashi
W

I use Alexa, I muted the mic this morning and just heard two more bing bongs a few minutes ago.

 

I just read somewhere that Alexa makes noises when there are delivery updates, I have a feeling it’s that noise, just need to find a way to confirm!

G
Userlevel 7

Say “Alexa, what are my notifications?”

"Receive with simplicity everything that happens to you." - Rashi
W

I only had one notification, but had at least 8 bing bongs this morning.  Does it keep happening until you acknowledge it?

G
Userlevel 7

I believe so. Have you had any “bing bongs” since?

You can adjust your notifications in the Alexa app under More > Settings > Notifications.

"Receive with simplicity everything that happens to you." - Rashi
Ken_Griffiths

Wijays,
See if this perhaps fixes it.. 

In the Sonos App goto "Settings/Services & Voice/Amazon Alexa” select your Sonos “Room Name” and switch off "Wake Word Chime” and see if that switches off the ‘bing/bong’ you are regularly hearing.

W

@GuitarSuperstar - I cleared the notifications and no noises since.  I also disabled the notifications for shipping alerts and things are all good (for now)!

 

@Ken_Griffiths - It was a sound I hadn’t heard before triggering at random times.  Turns out it was shipping notifications!

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