Question

Problemer med opsætning af sonos one

  • 24 December 2020
  • 1 reply
  • 100 views

Hej

Jeg har problemer med opsætningen af min sonos one, tror egentlig at problemet ligger i appen. Jeg når næsten hele vejen igennem, og har fundet mit produkt, men da jeg så kommer til den trådløse opsætning, kan jeg ikke gå videre til tilbehørsopsætningen. Ig det vises ingen anden vej. Har prøvet at nulstille appen. Måske nogen der har nogle ideer til hvad man kan gøre?


This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 5
Badge +14

Hi @Saraks.

Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

Are you using an iPhone to set up your speaker, are you familiar with the iOS version you have?

Does the "Go to accessory Setup" button does nothing in our app. ?

The application for Sonos your using is it S1 or S2 app?

Previously an iOS 14.2 bug is preventing WAC (Wireless Accessory Configuration) setup to complete on the Sonos app. On iOS 14.2 - Apple intends to resolve this issue in iOS 14.3

If you need help with any other information, please be sure to let us know.