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probleme sonos connect

  • January 3, 2024
  • 1 reply
  • 54 views

Bonjour

Le voyant avant de mon sonos connect ne sallume plus et les voyant de l ethernet clignottent.

Il nest pas reconnu par l appli.

Une solution svp

 

Moderator edit:
Google Translate-

 

Good morning

The front light on my connected sonos no longer lights up and the ethernet lights are flashing.

It is not recognized by the app.

A solution please

Best answer by Corry P

Hi @hysteria50 

Welcome to the Sonos Community!

This sounds very much like a hardware failure, but I recommend you get in touch with our technical support team to verify.

I hope this helps.

 

Google Translate:

Bienvenue dans la communauté Sonos !

Cela ressemble beaucoup à une panne matérielle, mais je vous recommande de contacter notre équipe d'assistance technique pour vérifier.

J'espère que ça aide.

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1 reply

Corry P
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  • Sonos Staff
  • Answer
  • January 4, 2024

Hi @hysteria50 

Welcome to the Sonos Community!

This sounds very much like a hardware failure, but I recommend you get in touch with our technical support team to verify.

I hope this helps.

 

Google Translate:

Bienvenue dans la communauté Sonos !

Cela ressemble beaucoup à une panne matérielle, mais je vous recommande de contacter notre équipe d'assistance technique pour vérifier.

J'espère que ça aide.