my sonos port is connected to my nad amp sonos port line out to tape line in on amp . the sound is bad and volume goes up and down
poor sound quality on sonos port
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+19Hi
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Please reboot the Port by removing power for 10 seconds or so. While waiting, please check each connection of the audio cable at the Port end, and at the amplifier end.
If you have a spare audio cable of the same kind, please try with it instead.
Test, and try to reproduce the issue. If the same thing happens again, please immediately submit a support diagnostic and reply here with the number given when convenient.
Thanks.
So, did you submit that diagnostic immediately, as
Did you click on his underlined link? That would explain how to both run a diagnostic, and to get the reference number it generates.
I changed cables and unplugged port no change fuzzy sound .
cinco
Have you perhaps tried switching the Port’s Line-Out between ‘Variable’ & ‘Fixed’ volume modes, to see if that makes a difference (just ensure the NAD Amp volume is set to low before making the settings change, so that it doesn’t suddenly blast any playing audio out your speakers).
If playing audio from the Port’s Line-In also perhaps try setting the ‘Source-Level’ in its room settings to a higher value (perhaps between 8 and 10) - to suit your own preference.
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