PlayBase wifi stopped working

  • 19 March 2023
  • 2 replies

Unable to connect my PlayBase to wifi 

working fine on Ethernet 

Tried extensive troubleshooting and factory resets to no avail


diagnostics report submitted 366592743


Best answer by SarahN 19 March 2023, 12:48

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2 replies

Userlevel 6
Badge +14

Someone over on the Reddit forum had this happen (after a few years of ownership), and rang Sonos who replaced the Playbase for him so I would ring them up.

Userlevel 7
Badge +22

A call is going to be your best option, likely the forum support response will be to tell you to call.