Answered

PlayBase wifi stopped working

  • 19 March 2023
  • 2 replies
  • 74 views

Unable to connect my PlayBase to wifi 

working fine on Ethernet 

Tried extensive troubleshooting and factory resets to no avail

 

diagnostics report submitted 366592743

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Best answer by SarahN 19 March 2023, 12:48

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2 replies

Userlevel 6
Badge +14

Someone over on the Reddit forum had this happen (after a few years of ownership), and rang Sonos who replaced the Playbase for him so I would ring them up.

Userlevel 7
Badge +22

A call is going to be your best option, likely the forum support response will be to tell you to call.