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Answered

Playbase can't connect to WiFi; only works with ethernet cable.

  • October 28, 2021
  • 1 reply
  • 223 views

My diagnostic number is 1508135081.

Playbase works with Ethernet but I can't add it with wifi, the phone Sonos app can't find it.

Best answer by Corry P

Hi @Darkliger 

Please get in touch with our technical support team, who will replace your Playbase at our expense. Thanks.

 

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1 reply

Corry P
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  • Sonos Staff
  • Answer
  • October 29, 2021

Hi @Darkliger 

Please get in touch with our technical support team, who will replace your Playbase at our expense. Thanks.