Hi.
My Playbar keeps disappearing from the s2 app.
when I reboot the playbar by power cycling it will reappear then drop again after an hour or two.
also my sonos one surrounds will not connect to the playbar.
I submitted this diagnostic report 1021399668.
any ideas?
How is the Playbar connecting to the LAN - is it via your WiFi, SonosNet or wired. If it’s the latter then check it’s cable. If over wireless then perhaps try a different WiFi/SonosNet channel to see if that perhaps makes any difference.
It’s over wifi
It’s over wifi
Maybe just see what happens when you change your router’s 2.4Ghz WiFi channel - try a non-overlapping channel (1, 6 or 11) and if your router allows, set the channel-width to 20MHz only and see if that stops the dropouts.
+23
What router?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.