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"Play next" Spotify song gets skipped

  • November 23, 2021
  • 1 reply
  • 47 views
sonos_buron
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Whenever I add Spotify songs as “Play Next” they get skipped. This is 100% reproducible on all speakers for the last several months. Going back and manually selecting the skipped song in the queue will play it normally.

I have submitted diagnostics no. 2032647070, captured immediately after a failed playback.

I would appreciate guidance on how to resolve this.

 

Thanks,

Jakob

Best answer by James L.

Hi @sonos_buron,

 

Thanks for reaching out. We are aware of this problem and are investigating it, but we do not have any other information to provide at this time. 

As this only affects Spotify within the Sonos app you can use Spotify Connect as a workaround for the time being.

Airgetlam
S
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1 reply

James L.
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  • James L.
  • Retired Community Staff
  • Answer
  • November 23, 2021

Hi @sonos_buron,

 

Thanks for reaching out. We are aware of this problem and are investigating it, but we do not have any other information to provide at this time. 

As this only affects Spotify within the Sonos app you can use Spotify Connect as a workaround for the time being.

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