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Hello,

I am trying to figure out whether I need to upgrade my whole system which was bought in 2015. I’m sorry I haven’t kept up with all the changes. Here’s the situation:

I have four connect amps serial numbers like: ***************** registered 10/15. They are wired to speakers in the wall in a few rooms in my house. My old regular sonos app doesn’t connect anymore. The S1 and I think I tried the S2 apps don’t work either. Is there a fix for this? Thank you so much to anyone who can help. I did try to scroll through the other answers but I think I’m so late to the party that this is a really old issue.

Moderator edit: removed serial number

Your Amps are probably only compatible with the S1 app. If you still have a Bridge connected to your network, remove it and connect one of your Amps instead.


Thank you for your quick and helpful reply! I really appreciated it.


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