My Alarm is playing Sonos Chime instead of Tunein Radio Station



This is so annoying and it never used to happen. I have had Sonos Speakers in every room since 2018 and no problem until recently. The first alarm is set for 5am weekdays to play LBC on Tunein. The second one is set for 7am weekends to play Classic FM on Tunein. The problem is totally Random, some days it happens and others it doesn't. I had a 46 minute one to one with Sonos on Wednesday 18th May and the alarms worked for 3 days until the problem started reoccurring, again randomly. The case number is 03899693. 


Best answer by dave77 21 June 2022, 13:05

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27 replies

Userlevel 6
Badge +11

7 days and all good set at 6:53am :) Had a failure over the weekend as the alarm was set for 8am, need to change that to 7:53am!

Userlevel 7
Badge +18

Hi @dave77 

That’s good to hear - thanks for updating the thread!