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I have hard wired speakers using Sonos Amp hard wired through a netgear switch.  My house is wired in every room to this router centrally. The music cuts out for up to 10 seconds at a time often enough to become a big problem.  I have already disabled WiFi and rebooted my hardware including the amp's.

Why did you disable the Sonos’ radio? That “disable WiFi” is deceptive as it actually turns off the entire radio, not just the WiFi link.

Are all of your Sonos wired to Ethernet? Any not wired are going to be using SonosNet if available or your WiFi to connect. SonosNet will be available if you have a wired Sonos (not sub or surround) with the radio enabled.

What music source(s) are you seeing the cutouts on?

Have you done the basic fix your WiFi from the support FAQ?

https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection


All of my Sono Amps are networked to my main switch.  I am using Apple and Pandora services. I do not have any issues with my Wifi for my home network with several access points through the home. Strong signals in every corner.  At the end of the day the entire SOnos is either hardwired to Switch and spekaers wired to amp’s.


Each are wired to switch.  No daisy chain to the Switch. 


I have hard wired speakers using Sonos Amp hard wired through a netgear switch.  My house is wired in every room to this router centrally. The music cuts out for up to 10 seconds at a time often enough to become a big problem.  I have already disabled WiFi and rebooted my hardware including the amp's.

Are you using a managed switch or an unmanaged switch? If managed, have you configured the correct STP settings for the switch and ports that have Sonos devices connected to them?

Here is the STP settings for most switches:

https://support.sonos.com/en-us/article/configure-stp-settings-to-work-with-sonos

I use Ubiquiti’s Unifi for my network and its a bit easier to setup.

 


Each are wired to switch.  No daisy chain to the Switch. 

Check for duplicate IPs in your router. Also It’s a good idea to give all your amps static dhcp ips outside your dhcp range. 


I have a similar problem. When I pull up the sonos app, it seems like it really struggles to understand that I have 4 fully hard-wired amps. Then when I try to play multiple zones, again it lags and often drops. I had a similiar setup at another place with Eero Wifi. This time I have Google Pro Wifi. I’m wondering if that could be the issue. All of the wifi points are fully hardwired too. I feel sonos amp is trying too hard, I wonder if there is a way to reduce its compute so that it can just be a simple remote. Or is there a hardwired stereo interface or remote?