Answered

Getting Error 1000 during "checking app version" when trying to add new device

  • 10 February 2022
  • 3 replies
  • 8661 views

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So this happens consistently, I have restarted my phone, updated the SONOS app, turned wifi off/on. Still keeps happening, and there’s not much on error 1000….

This is what the process looks like screen for screen:
 

1: add new device
2: checking app version
3: Error code - 1000

Please help! I have browsed the support pages, but there’s really nothing on this error.

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Best answer by ratty 10 February 2022, 15:54

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3 replies

Userlevel 7
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(deleted)

Error 100x is a connection failure of some kind. Try turning off your VPN.

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Error 100x is a connection failure of some kind. Try turning off your VPN.

Genius! Thanks