Over the past few weeks I have had a number of issues appear with my Sonos system. I have tried resetting, reconnecting, moving, wiring in, and a # of other remedies hoping to fix these issues. (Please note these are all related to trying to play music, my soundbase connected directly to the TV never has issues). I have 3 Ones, a Play:5, and a Soundbase
- Airplay is unable to connect to the Sonos (sometimes) - it just spins, and spins, and spins and then says it cannot connect
- Once I am connected to a speaker it is almost guaranteed it will drop connection in the first 5-10 minutes. If I am able to reconnect, it will not happen again
- Occasionally, if #1 or #2 happens, I can go straight into the Sonos app on my phone and see the speakers and play that way without issue. HOWEVER, sometimes I cannot even see my speakers through here, and it give me the “Lets fix it!” prompt like it wants a new network. If I do this, it finds all 5 of my speakers. I have done this multiple times, and nothing ever gets fixed.
- It seems if I play from my PC I never have any of these issues
- Today for the first time (and kind of my last straw), playing music from my PC to 4 of my speakers I suddenly got intense static on my speakers and laggy music. This only happened once before starting this post, and actually just happened for a second time (about 5 minutes after the first) halfway through this sentence. I pause, and restart the music and there is no issue until it (maybe?) happens again.
Some background - about a month ago now I changed the name of my wifi network and had to move all the speakers to this “new” network. The issues really picked up since then. I also have two routers - I have the main router downstairs on Network 1 - I then run an ethernet to another router for a second network (with a different name) and this is the network Sonos lives on. I have had this setup for over 12 months and never had it been an issue. So - unsure if that is an issue, however the issue in #3 seems like it may be confused on what network it wants to find.