Something is going horribly wrong with your network. Such factory resets should never be necessary for what appear to be āsimpleā connectivity failures. (In ~14 years Iāve never had to reset everything.)
I infer from your comments that the system is in āwirelessā/WiFi mode, i.e. without a Sonos component wired anywhere. What make/model is the router?Ā
Have you tried consulting Sonos Support after submitting a diagnostic?
Indeed, have you tried wiring a Sonos component and operating in āwiredā/SonosNet mode?
Funny thing is everything else (over Wi-Fi) works exceptionally well. I have a 600/100 connection which is more than adequate for general purpose.Ā
Yes, all my units are connected wirelessly. I had no issues with my previous Asus router, but since I moved and since I had a new ISP that forced me on their own bullshit router what I think is a SagemcomĀ FAST3890V3, I started having these issues. I could potentially bridge their shitty router with my own, but then Iām dealing with yet another unit to trackā¦Ā So if I can find the root cause and rectify the issue Iād prefer that over adding my other router.
I actually consulted with Sonos Support a while back after the fact I had my first encounter with this issue, and at the time, probably because of the connectivity issue itself, I couldnāt send a diagnostic log unfortunately.
Iāve not tried that, not even sure what that feature is. You mean to use one of the units as a wired applifier of some kind. If I connect 1 units over ethernet, would that in turnĀ transmit wirelessly to the rest of my units?
Just out of curiosity, do I need to be on the 2.4 ghz network to manage and steer my Sonos app or is it intelligent enough to route my traffic accordingly if Iām on the 5 ghz network?
With a decent router it wonāt matter which band your Sonos is on,Ā nor which band your phone is on. However some uncooperative routers donāt consistently forward the necessary local traffic types between segments, henceĀ the controller isĀ unable to discoverĀ the players.Ā
If you can manage it, Iād suggest running an Ethernet cable to one of your players and see how well that works. You only need wire one device, as Sonos deals withĀ the communication between devices. Note that you should not choose a home theatre surround speaker or Sub as the sole wired device.
After connecting the cable wait 5 mins for the system to reconfigure itself onto SonosNet. In the SonosĀ appās Settings>System>About you should then see all the units showing WM:0.
Alright, according to my ISP this is supposedly a high-performing router and judging from its specs itās actually alright. Not the best one out there but definitely not the worst. Iām puzzled as everything else works flawlesslyā¦Ā Itās just my Sonos setup that harasses me for some reason.
I have my setup organized as follows: 2x Sonos One in stereo + another 2x Sonos One in stereo and the beam is for my TV. No surround setup is configured. All Sonos Ones are mounted in each corner for a 500 square feet, open room so there should be minimum interference in general.Ā
Easiest for me is to run a cable (for the sake of testing) from my router to my beam. I donāt one long enough at this point but will surely get one. No manual intervention apart from connecting the ethernet cable is needed to setup SonosNet?
Lastly, what purpose does SonosNet serve? What are we actualyl testing here?
Iām puzzled as everything else works flawlesslyā¦Ā Itās just my Sonos setup that harasses me for some reason.
Probably everything else just wants a connection to the internet. Sonos is a complex system that also depends on reliable connectivity between devices.Ā
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No manual intervention apart from connecting the ethernet cable is needed to setup SonosNet?
Correct. After a bit of flashing of LEDs the units should switch themselves over to using the SonosNet mesh.Ā
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Lastly, what purpose does SonosNet serve? What are we actualyl testing here?
A SonosNet system appears to the router as wired, including all the Sonos devices which are wireless since they all connect back through the wired device. If that all works consistently it would support the theory that the router is somehow impeding local traffic between its WiFi segments.
BTW if running a cable to the Beam is less than convenient longer term there is always the Sonos Boost. Thatās what itās for.
A SonosNet system appears to the router as wired, including all the Sonos devices which are wireless since they all connect back through the wired device. If that all works consistently it would support the theory that the router is somehow impeding local traffic between its WiFi segments.
BTW if running a cable to the Beam is less than convenient longer term there is always the Sonos Boost. Thatās what itās for.
No inconvenience at all I actually have a canalization prepared for it, Iām just a no-cable guy. Iām going to take your advice. I appreciate the help!
Something is going horribly wrong with your network. Such factory resets should never be necessary for what appear to be āsimpleā connectivity failures. (In ~14 years Iāve never had to reset everything.)
I infer from your comments that the system is in āwirelessā/WiFi mode, i.e. without a Sonos component wired anywhere. What make/model is the router?Ā
Have you tried consulting Sonos Support after submitting a diagnostic?
Indeed, have you tried wiring a Sonos component and operating in āwiredā/SonosNet mode?
Another observation I did just now is while Iām attempting Spotify playback via Sonos app, Airplay works perfectly fine. Any thoughts?
Another observation I did just now is while Iām attempting Spotify playback via Sonos app, Airplay works perfectly fine. Any thoughts?
Itās possibly because Sonos and Airplay use different discovery protocols.