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faulty playbase

  • August 15, 2021
  • 4 replies
  • 138 views

I picked up this play base from a friend who said it just stopped working, gave me it FOC, (he has far too much £££) I plugged it in & there’s no lights on the front but there’s an awful high pitched sound coming from within, doesn’t sound like it’s coming from the speakers. When plugged in for a 10mins the top surface is getting warm which I’d expect but nothing else. I’m sure it’s out of warranty & I’m not sure who to turn to. Any advice would be appreciated.

Best answer by nik9669a

Try contacting Sonos support. Give them the serial number and see what they say. 

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4 replies

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  • Senior Virtuoso
  • Answer
  • August 15, 2021

Try contacting Sonos support. Give them the serial number and see what they say. 


  • Author
  • Contributor I
  • August 15, 2021

Yeah that was going to be my next port of call, cheers dude


controlav
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  • Lead Maestro
  • August 15, 2021

Given your currency you could try https://sonosrepair.co.uk/ which is an unofficial repair place.

 


  • Author
  • Contributor I
  • August 15, 2021

Cheers, I’ve sent them a message.