I have a fast blinking light on Connect Gen 2. I’ve tried reseting but it just keeps blinking white. The ethernet ports are also blinking. It doesn’t appear on my network.
Fast blinking light on Connect Gen 2 - will not reset
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+14Hi
Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.
If the product never stops flashing white, it is failing to boot.
How many devices do you have?
Let us know if it works. If you need help with any other information, please be sure to let us know.
Hi Mark P
I also have 2 Sonos Play 1’s on my system. The Sonos Connect is used to play my deck/tape/CD players through my Sonos.
I’ve tried rebooting. It will not reset at all. From what I’ve read on this community I believe my Connect has a hardware problem and needs repair - what can I do.
+14Hi
Thank you for reaching back to Sonos Community.
How about doing the factory data reset?
Let us know if it works. If you need help with any other information, please be sure to let us know.
As I said in my first message, I’ve tried a reset but nothing changes - just a fast flashing white light.
+19Hi
In that case, I recommend you get in touch with our support team to check the factory reset process was done correctly and look into replacement options; a constant flashing white light indicates a boot failure.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.