I lost my connection to Sonos. Now, when I try to connect with my iPhone, I get the Existing System Not Found message and when I ‘press and release’ the button nothing happens. When I try to access Sonos from my tablet I get the ‘Sorry, we can connect to Sonos’ message. I’ve tried resetting the router: still nothing. Any ideas?
Answered
Existing system not found
Best answer by John B
The next thing I would try as a troubleshooting step would be to wire a Sonos device to my router (if I didn’t already have one wired) and to wire a different Sonos device (if one already wired). Give it a few minutes to reconfigure then post back with the outcome.
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