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S1 app on iPhone not showing my Sonos devices

  • October 12, 2020
  • 7 replies
  • 622 views

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Hi all, s1 app on my son’s iphone not showing our sonos devices In the house WHILE all devices show on my S1 app on my iPhone without a problem. I even signed my son into my Sonos account 

Best answer by Yuchen2020

Thanks all for your input and help. It’s fixed now! 
 

go into your iPhone settings, click PRIVACY, allow Sonos network Access

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7 replies

UKMedia
  • October 12, 2020

Is your son on the same wi-fi?


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  • Author
  • Contributor II
  • October 12, 2020

Yes


106rallye
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  • October 12, 2020

Is he on iOS 14 and has he given Sonos permission to detect devices on your network?


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  • Author
  • Contributor II
  • October 12, 2020

Yes on iOS 14. How do we give Sonos permission?


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  • Author
  • Contributor II
  • October 12, 2020

Just FYI he used to be able to control his zp100 in his room. This problem just occurred 


controlav
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  • Lead Maestro
  • October 13, 2020

Yes on iOS 14. How do we give Sonos permission?


Go to Settings / Sonos S1 and enable Local Network for the app.

Chances are good that this started happening after he upgraded to iOS 14.


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  • Author
  • Contributor II
  • Answer
  • October 13, 2020

Thanks all for your input and help. It’s fixed now! 
 

go into your iPhone settings, click PRIVACY, allow Sonos network Access