Contributor II

Answered

S1 app on iPhone not showing my Sonos devices

Forum|Forum|5 years ago
October 12, 2020
7 replies
675 views

Hi all, s1 app on my son’s iphone not showing our sonos devices In the house WHILE all devices show on my S1 app on my iPhone without a problem. I even signed my son into my Sonos account

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Best answer by Yuchen2020

Thanks all for your input and help. It’s fixed now!

go into your iPhone settings, click PRIVACY, allow Sonos network Access

Is your son on the same wi-fi?

Remember: Sometimes Red Wine helps :)

Yuchen2020Author

Contributor II

Yes

Is he on iOS 14 and has he given Sonos permission to detect devices on your network?

Yuchen2020Author

Contributor II

Yes on iOS 14. How do we give Sonos permission?

Yuchen2020Author

Contributor II

Just FYI he used to be able to control his zp100 in his room. This problem just occurred

Lead Maestro

Yes on iOS 14. How do we give Sonos permission?

Go to Settings / Sonos S1 and enable Local Network for the app.

Chances are good that this started happening after he upgraded to iOS 14.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Yuchen2020AuthorAnswer

Contributor II

Thanks all for your input and help. It’s fixed now!

go into your iPhone settings, click PRIVACY, allow Sonos network Access