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I have two Sonos Connects and two Sonos Amps. (4 zones). All managed by Control4 and all worked fine until I upgraded the C4 controller to a Core3 and at the same time upgraded the C4 OS from 3.2 to 3.4.3. Now volume control of the Sonos Amps is fine, but volume control of the Sonos Connects does not work. The Connects go to either 100% or 0% when voluyme is adjusted. Both Connects line out settings are ‘passthrough.”

 

C4 had no solution. Any ideas. The Connects are worthless in their current volume control state.

John

Connects or Connect:amps?

I’m not a lot of help, gave up on Control4 when the local dealer wouldn’t even come out to look at why my system wasn’t running. But I’d certainly check for firmware updates for both the Sonos and the Control4. Given it stopped working when the Control4 was originally updated, I’d suspect the issue is on their side, and be talking to their CS, not Sonos’. 

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