Skip to main content
Answered

Connecting to system

  • December 31, 2020
  • 4 replies
  • 86 views

For last couple of weeks have not been able to connect my products to app other than by using cable.

have reset multiple times but system doesn’t seem to want to connect to my WiFi having worked for several years.

any thoughts? I reset, it picks up products says they are connected but don’t show on system 

 

Best answer by Ken_Griffiths

There have been some recent issues with iOS 14.2 and Apple controller devices using a new network security feature called ‘Private Address’, that had a few issues with some routers. The iOS 14.3 update has resolved most things, but if that’s not applicable in your case, you may need to provide some additional detail. 🔮

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Ken_Griffiths

There have been some recent issues with iOS 14.2 and Apple controller devices using a new network security feature called ‘Private Address’, that had a few issues with some routers. The iOS 14.3 update has resolved most things, but if that’s not applicable in your case, you may need to provide some additional detail. 🔮


  • Author
  • Contributor I
  • January 3, 2021

brilliant

fixed

thankyou very much


  • Contributor I
  • January 27, 2021

Why my sonos don’t want to connect to the router 


Ken_Griffiths

Why my sonos don’t want to connect to the router 

I see your issue is being dealt with in this thread (below) … so maybe best to leave all replies in that thread.