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connect amp time bandit

  • October 13, 2025
  • 10 replies
  • 72 views

  • Contributor I
  • 5 replies

my connect amp has been temperamental, but has more or less functioned as i wanted since the initial purchase in 2018. i use it to stream music to old analog bookshelf speakers.

it went beyond temperamental and stopped being recognized by the sonos app about 6 weeks ago. i’ve been fiddling around with it, on and off since then. i deleted then reinstalled the sonos app, performed a factory reset numerous times and attempted to log onto my wifi network several times. i have been able to get to the point in the sonos app where i can enter the password. i can see the correct network, i input the correct password, but sonos cannot get on the network.

i have seen suggestions to make changes to my network for the sonos. i have five other devices on my network, so i am reluctant to make any router changes for the sonos.

i’m thinking, that maybe, i had a lightning surge 6 weeks ago, and that maybe something on the sonos got surged and that is what is preventing it’s entrance to wifi network.

this connect amp ordeal, over the last six weeks or so, has been a major time bandit. i am almost done with it.

i appreciate any suggestions. can it be diagnosed and repaired? or should it be trash canned.

10 replies

Stanley_4
  • Lead Maestro
  • 12339 replies
  • October 13, 2025

Wire it to Ethernet, submit a diagnostic, call Sonos.   


  • Author
  • Contributor I
  • 5 replies
  • October 13, 2025

thanks for your reply


controlav
Forum|alt.badge.img+24
  • Lead Maestro
  • 7876 replies
  • October 14, 2025

Do you still have a Bridge? If you do, put it in the trash, they are way too old and have unreliable psus which cause random network problems.


  • Author
  • Contributor I
  • 5 replies
  • October 14, 2025

no it’s not a bridge.

it’s a connect amp that i purchased new in 2018.

i am going to trash it though.


Airgetlam
  • 44779 replies
  • October 14, 2025

They still sell on third party resale websites. 


  • Author
  • Contributor I
  • 5 replies
  • October 15, 2025

i’m not comfortable selling it since it’s not work properly and is temperamental.

 


Stanley_4
  • Lead Maestro
  • 12339 replies
  • October 15, 2025

Say just that in the sales listing, even completely dead ones sell.


AjTrek1
  • 7348 replies
  • October 15, 2025

Also, check your product profile at Sonos.com you may have an upgrade credit. You can still sell or trash the unit.


  • Author
  • Contributor I
  • 5 replies
  • October 17, 2025

thanks stanley_4, i’ll look into selling it as a nonfunctional unit.

 


  • Author
  • Contributor I
  • 5 replies
  • October 17, 2025

thanks AjTrek1, it is showing a 15% credit on my connect amp. after giving it some thought,  i’ve concluded that 15% is not enough for me to go with another “connect” amp. i’m looking at competitive brand amps to drive my analog book shelf speakers.